Through FACT, cancer patients are connected to support resources every step of the way.
FACT offers a wide range of support to cancer patients and their families across Tenerife. Our services are carefully tailored to each individual, with needs assessed thoughtfully before any support is provided. Every situation is unique, and our role is to listen, understand, and respond with care.
What Our Support Includes
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Navigating treatment often requires multiple visits to hospitals and clinics, frequently located on the opposite side of the island. FACT coordinates volunteer drivers or arranges public transport so that patients can attend treatments, scans and consultations safely and comfortably — without the anxiety of navigating the journey alone.
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For many, language is a significant barrier. Understanding medical terminology, test results, consent forms or treatment plans can be daunting even in one’s native language. FACT provides translators who accompany patients to appointments, ensuring they fully understand their treatment and can ask questions with clarity and confidence.
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FACT can provide equipment such as wheelchairs, hospital-style beds and other items which enable clients to be cared for safely and with dignity in their own homes.
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Cancer affects the mind as much as the body. Volunteers often provide companionship before or after appointments, listen during difficult days and celebrate progress during better ones. While not therapists, our volunteers bring warmth and humanity when they are needed most. Professional support can be supplied through FACT Ancillary Services
We provide practical, emotional and social support to those affected by cancer, ensuring no one faces the journey alone
Our Process
Everything begins with a simple call or message. Patients, relatives or friends can contact us directly — no complicated steps or formalities. At this stage, we focus on listening.
Reach Out
We take time to understand the situation: treatment plans, challenges at home, mobility, language barriers and emotional wellbeing. This allows us to identify what will make the biggest difference day-to-day.
Understand
We then put support in place. This may include transport, translation, equipment or home assistance delivered through our volunteers and support networks. The goal is to ease practical burdens quickly and with dignity.
Take Action
Support doesn’t stop after the first appointment. We stay in touch, adapt as needs change and provide reassurance throughout the journey — whether for weeks, months or longer.